Wholegood required a co-managed relationship for their IT Managed Services. Here, Malchom Ferrao, Network Administrator tells us more.
“Artemis was our trusted partner for Telecoms, their service was always very good. At the time, our incumbent for IT Managed Services didn’t provide us with the necessary access levels to administer our IT systems, which didn’t really work for us.”
“We moved to Artemis to benefit from a co-managed working relationship, where Wholegood and Artemis can both administer our systems.”
“It saves us a lot of time. It is good having additional back up when we need it, and escalations and expertise if we don’t know all the answers.”
The service is 9/10. The staff are friendly and very helpful, always there for advice and able to sort out issues for us. Artemis has been flexible in terms of working together and this feels like a good partnership, which has been key for us.
Wholegood supplies biodynamic, organic, and conventional fruit and vegetables, alongside hundreds of unique and niche brands to deliver the ultimate one-stop solution for food retailers.
Malchom Ferrao, Network Administrator
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Connect With Us
With Artemis by your side, you're not just investing in IT and Telecom solutions – you're investing in a trusted partner dedicated to providing best value innovative voice and data solutions to add a measurable improvement to your business.
BOOK YOUR CONSULTATIONSERVICES
OTHER LINKS
© 2023 All rights reserved. Artemis Network Services Ltd.
