Case Study: Strengthening Cyber Security for ProDoor UK

Strengthening security and reducing cyber risk with expert support

Location

UK

Industry

Manufacturing

ProDoor UK recognised that their business data is vital to both daily operations and long-term success. They sought to strengthen their IT security and reduce cyber risk, without adding complexity or the need to build an in-house security team, by partnering with a trusted expert to support their needs.

The Solution

Artemis implemented a fully managed Cyber Security-as-a-Service solution powered by Sophos Managed Detection and Response (MDR). This provides round-the-clock SOC monitoring, expert-led threat hunting, and rapid investigation and remediation of potential
threats.

Fully Managed IT & Security

Artemis provides end-to-end management of ProDoor’s entire IT environment, including IT support, cloud backup, cyber security, Cyber Essentials, and both mobile and fixed-line telephony, delivering a single, accountable partner across all services.

Why Artemis

Artemis is a Microsoft Solutions Partner for Modern Work, as well as a Sophos and Acronis Gold Partner, and holds ISO 9001 and ISO 27001 certifications, demonstrating proven expertise, trusted partnerships, and a strong commitment to security and best practice.

The Outcome

ProDoor UK benefits from enhanced protection, reduced cyber risk, and complete peace of mind, with systems and data continuously safeguarded 24/7 by experienced security professionals.

Challenges

Inflexible IT Provider

Wholegood had been working with an MSP that provided limited access to the IT network, which hindered their ability to manage their systems and delayed operations

Data Security and Compliance

The company needed to improve its data security and ensure compliance with industry regulations for safe and compliant operations

Focus on Core Business Activities

Internal IT staff were spending too much time on routine maintenance, detracting from their focus on strategic business initiatives

Solutions

Co-managed IT Services

Artemis delivered a flexible, co-managed IT solution that empowered Wholegood to retain control over their systems while leveraging Artemis’ technical expertise

Enhanced Security Measures

With the guidance of Artemis, Wholegood improved their security posture, ensuring that systems complied with necessary regulations and were protected against potential threats

Enhanced Security Measures

By offloading routine IT maintenance and support tasks to Artemis, Wholegood’s internal team could concentrate more on core business functions and strategic goals

“The service level we received from the Artemis team is second to none. We are extremely happy they are looking after us and are looking forward to growing with them in the future.”

ProDoor UK

About Sophos MDR

Sophos Managed Detection & Response delivers enterprise-grade threat detection and response by combining advanced security technology with a dedicated team of expert analysts. Stay ahead of evolving cyber threats with continuous monitoring, rapid incident response, and actionable insights. Learn more at https://www.sophos.com/en-us/services/managed-detection-and-response

Outcomes & Benefits

Improved Operational Efficiency

The co-managed solution streamlined Wholegood’s IT operations, enabling their internal IT staff to focus on more strategic initiatives while relying on Artemis for routine support tasks. This boosted overall productivity

Increased Flexibility and Collaboration

With Artemis’ flexible co-management approach, Wholegood’s team could collaborate more easily with external experts when needed, optimising the efficiency of both in-house and outsourced IT functions

Cost Efficiency and Flexibility

By partnering with Artemis for IT services, Wholegood reduced costs and gained more flexibility, allowing for better allocation of resources

Enhanced Security and Compliance

Wholegood’s IT infrastructure now complies with industry standards, ensuring better protection of data and adherence to regulations