Artemis Secures Government Backed Cyber Essentials Accreditation

Artemis are pleased to announce that it has been accredited for its ongoing work on cyber security. The Cyber Essentials Accreditation is a Government-backed, industry-supported scheme to help organisations protect themselves against common online threats.

With over 80% of UK businesses vulnerable to avoidable security threats, the Cyber Essentials framework has been designed as a strong security baseline for every business in every industry.

Artemis Director John Koumpan said: “We are delighted to be recognised for our work in cyber security, it doesn’t matter how large or small, or what industry your business operates in, your business is your data and protecting that data is essential.”

With this accreditation, Artemis shown it meets the accreditation standards in 5 key areas:

  • Access control: The management of user accounts, particularly those with special access privileges, to protect against misuse and unauthorised access.
  • Firewalls and routers: Creating a buffer between your IT network and other, external networks.
  • Malware protection: Protecting against a broad range of malware (including computer viruses, worms, spyware, botnet software and ransomware) and including options for virus removal that will protect your computer, your privacy, and your important documents from attack.
  • Secure configuration: Secure configuration refers to security measures that are implemented when building and installing computers and network devices in order to reduce unnecessary cyber vulnerabilities.
  • Software updates: Keeping software on computers and network devices up to date and capable of resisting low-level cyber-attacks.

To find out more about Cyber Security and how we can make your data more secure, visit our IT Support web page

What is Microsoft Direct Routing

Inclusive calls to UK landlines and mobiles, enhanced call control features and carrier grade infrastructure. Maximise value from your Microsoft Teams environment.

Microsoft Teams Direct Routing is the flexible, accessible, and cost-effective alternative to Microsoft Calling Plans allowing you to make calls external to your business from Microsoft Teams.

Any company using Microsoft Teams as their unified communications tool can implement Direct Routing from Artemis as their preferred provider for voice and benefit from cost savings, increased functionality and support for migration.


What is required to enable Direct Routing?

For an organisation to enable Direct Routing, the following components are required:

– Microsoft 365 or Office 365 license including Teams

– Microsoft Phone System (without calling plan) add-on

– An Internet connection


What are the features and benefits of direct routing?

No need to pre-pay for calls

We charge you a simple pence-per-minute rate for any calls outside your bundle. Microsoft Calling Plans require prepayment for the same service.

Flexible number presentation

With us you can customise calling line ID, so your customers see what you want them to see. This isn’t possible with Microsoft Calling Plans.

Easy integration

With us you don’t need to learn any new technologies or worry about integration: our systems are simple, easy, and don’t require Powershell.

More features at your fingertips

We offer call logging, call barring, call forwarding and optional call recording – all as standard! Microsoft Calling Plans don’t.

Secure, Stable and Strong

Our service is backed by 99.95% service guarantees, as well as Fraud Spend limits to protect your customers. This is safer than Microsoft Calling Plans.

Call anyone, anywhere, anytime

We support all types of calls, to all users, at all times. Our service teams are always available, ready to fix any issues as soon as they arise.

Find out more about Microsoft Teams Direct Routing from Artemis


If Microsoft Direct Routing is something your business is interested in, you can discuss any requirements or questions you have with one of our experts on 020 3326 5500

What is 5G and what are the benefits?

Talk of 5G has been going on for a while now, with a lot of excitement around what it can deliver, mixed with some controversy along the way as well. Although full deployment can take time and we’re not there yet, what is agreed is that 5G will certainly greatly change both social and business interactions.

It is expected that businesses will pick up on 5G much faster than its 4G predecessor, with predictions of 2.8 billion subscriptions in five years (30% of all mobile subscriptions at that time).

The global pandemic has created a situation where more people are having to use online services for work, e-commerce, learning, entertainment and communicating with family and friends. This has resulted in a lot more data traffic being generated and higher demand from people for a better network experience. 5G can provide this!

The three main benefits of 5G:

  • Speed: 10x faster speeds with the ability to download files in seconds
  • Lower latency: increasing productivity and providing a seamless experience
  • Connectivity: reliability like you’ve never seen before, connecting at real-time speeds


How will 5G impact businesses?

Overall performance upgrades

The speed increase from 5G will be of great service to many businesses allowing complex processes to be performed much faster and smoother. This will have a knock-on effect on the consumer experience and what businesses are able to deliver.

A further push to digitalization

With the pandemic making some traditional methods of shopping and accessing services more difficult, its clear that businesses becoming even more digital is inevitable. Businesses will become more creative with their mobile apps and websites, being able to stream videos in real-time and incorporate augmented reality.

Better customer service

There will be many ways in which businesses will be able to improve customer service. From understanding customer needs better and reacting in real-time, to implementing video calling and improved website capabilities. Machine learning technology will be improved through faster network speeds so that more consumer information can be collected contributing to generating a unique customer experience.

Improved security

With the increase in the data coming through due to faster networks, fraud prevention systems will be able to quickly identify fraudulent transactions, protecting businesses and consumer losses.

With the deployment of 5G mobile networks currently in progress, it hopefully won’t be a long wait until all businesses can begin to look at how they can develop strategies for the implementation of 5G technology.

If 5G is something your business is interested in, you can discuss any requirements or questions you have with one of our experts on 020 3326 5500